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The Medical Records Department is the heartbeat of the polyclinic. All clinical care starts and ends there.

Medical Records 

Services

How do I proceed after arrival at the polyclinic?

Persons who have appointments to see the doctor:

  • DO NOT take a number. 

  • Proceed to the Records Officer with your appointment card

  • After processing you will be directed to the General Practice area for screening by the Nurse.

 

 

Walk-in patients or persons who wish to make an appointment:

  • Take a number from the reception desk or Records Department. 

  • Have a seat and proceed to the Records Officer when your number is called.

  • The department can also be contacted via telephone after 1 pm, to schedule appointments.

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Child Health Clinic Visits (Mondays and Wednesdays):

  • APPOINTMENTS:

    • DO NOT take a number. 

    • Place your child’s immunization booklet or green card in the container provided according to the time of your appointment. 

 

  • NON-APPOINTMENTS or POSTNATAL BABY VISITS:

    • Place the book in the walk-in or postnatal container respectively. 

 

Please note that on Tuesdays, Thursdays and Fridays parents and guardians are required to take a number in order for their child to be seen as a walk-in.

 

Persons with appointments to all other polyclinic services:

  • Those with appointments for surgery and dermatology should register with the records officer.

  • All other appointments should proceed directly to the waiting area for the service.

Telephone: 246-428-5806

REMINDER

Although we do our best to serve you promptly an emergency may  result in a delay in  providing your care. Your patience and understanding in these situations is appreciated.

General enquiries: 

The telephone receptionist in the booth located at the main entrance will be happy to assist you.

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