REMINDER
Although we do our best to serve you promptly an emergency may result in a delay in providing your care. Your patience and understanding in these situations is appreciated.
The Medical Records Department is the heartbeat of the polyclinic. All clinical care starts and ends there.
Medical Records
Services
How do I proceed after arrival at the polyclinic?
General enquiries:
The telephone receptionist in the booth located at the entrance to the main waiting area will be happy to assist you.
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Persons who have appointments to see the doctor:
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Proceed to the Records Officer in order of your attendance and in keeping with instructions of signage.
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After processing you will be directed to the General Practice area for screening by the Nurse.
Walk-in patients or persons who wish to make an appointment:
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Have a seat and proceed to the Records Officer in order of your attendance and in keeping with instructions of signage.
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Child Health Clinic Visits (Mondays and Thursdays):
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APPOINTMENTS:
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Place your child’s immunization booklet or green card at the designated window in order of your attendance.
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NON-APPOINTMENTS or POSTNATAL BABY VISITS:
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Proceed to the Records Officer in order of your attendance and in keeping with instructions of signage.
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Postnatal Clinic Visits (Fridays):
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Proceed to the Records Officer in order of your attendance and in keeping with instructions of signage.
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Persons with appointments to all other polyclinic services:
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Have a seat and proceed to the Records Officer in order of your attendance.
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After processing you will be directed to the waiting area for the service.
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Telephone: 246-227-7716
246-227-7717
246-227-7718
